PREORDER NOTICE:
PREORDERS last until June 17th and are expected to ship late June. Orders with IN STOCK items only will ship beginning June 14th
SHIPPING NOTICE:
- Please double-check the address you are putting in for your order. I will be inputting the address exactly as you have sent me.
- I am not responsible for international taxes so please keep in mind that when your order is delivered internationally. You may be asked to pay additional tax on it.
- Once a package has been mailed, it's out of my hands and is best handled with your local delivery service. This is especially the case for UNTRACKED packages.
Where is the store based?
My store is based in Los Angeles, USA
Do you accept orders placed outside of the US?
Yes!
What's your return policy?
All sales are final! However, if your product was damaged in the mail, you can email me at [email protected] with photos of the damage. I will issue you a refund
How are your items shipped?
Prints and Stickers are shipped using a flat rigid mailer.
My package hasn't shipped yet, and I need to cancel it.
Yes! However, please let me know within 48 hours of your order. Please send me an email to [email protected] with your order number, and I will cancel it for you.
How long are pre-orders?
Shop preorders will last until June 17th!
How long will it take to receive my order?
- IN STOCK items will begin shipping June 14th.
- Preorder items will ship during the end of June.
- If your order contains a preorder item, all items will ship when the preorder arrives.
PROCESSING TIME: 2 - 7 days
TRANSIT TIME (after shipment)*
Domestic: 2 - 5 business days
International: 2 - 12 weeks
*sometimes it may take longer
Rush Orders: If you need your package at a certain time or date,
Please get in touch with me so I can arrange something!
Will my order come with a tracking number?
By default: Flats + Stickers are shipped UNTRACKED. However, you have the option to pay for tracked shipping.
For orders with tracking, you will automatically receive a tracking number through e-mail once your shipping label has been printed.
Please note that tracking numbers on international orders may be delayed or stop updating entirely once they cross the border.
Can you combine my shipping if I place multiple orders?
Yes, but please do so within 48 hours of your order! Please send an email to [email protected] with your order numbers to combine them. If your orders have already been sent out, I cannot combine them.
If you have any more questions, please contact me at:
Twitter: @yongjae37
Instagram: @yongjae37
Email: [email protected]